Privacy policy
1. Who is responsible?
Lale Apart, owner Özcan Özgün, İbrahim Gül Cad. No:47, Foça Mah., 48300 Fethiye / Muğla, Turkey. Phone +90 532 383 15 15, email info@laleholiday.com.
We are based in Turkey. For guests from the European Union we also comply with the General Data Protection Regulation (GDPR); for guests from Turkey with the Turkish Personal Data Protection Law No. 6698 (KVKK).
2. The key points
- This website does not set cookies and does not use any analytics or advertising services.
- We do not embed content from Google, Facebook, Instagram or YouTube. Links to Google Maps only open when you tap them.
- You send us your enquiry by email. We only use your details to answer your enquiry and organise your stay.
3. Visiting the website (hosting and server logs)
The website is hosted by ALL-INKL.COM – Neue Medien Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany. When a page is requested, the server automatically stores technical data: IP address, date and time, the page requested, browser and operating system. We need this data to keep the site secure and working properly. We do not use it for any other purpose.
The legal basis is our legitimate interest in secure operation (Art. 6(1)(f) GDPR, Art. 5(2)(f) KVKK).
4. Fonts
The font used on this website is stored on our own server. Loading the page does not connect to Google or any other font provider.
5. Enquiries and bookings
When you use an enquiry form, your email app opens with a prepared message. We only receive your details, for example name, email address, phone number, travel dates, number of people and your wishes, once you send it. If you call us or message us on WhatsApp, we also process the details you share with us.
We use this data to answer your enquiry, prepare an offer and carry out your stay, transfer, excursion or club trip. The legal basis is the preparation and performance of a contract (Art. 6(1)(b) GDPR, Art. 5(2)(c) KVKK).
For transfers, car hire or tours with partners, we only pass on the details the partner needs, such as name, pick-up time and number of people.
We delete your details when they are no longer needed. Booking and invoice records are kept for as long as tax and commercial law require.
6. Booking platforms
If you book via Booking.com, Airbnb or another platform, that platform's privacy policy also applies. We then receive the details the platform passes on to us for your booking.
7. Guest registration
Under Turkish law, accommodation providers must register their guests with the authorities. For this we need your ID card or passport on arrival. The legal basis is this legal obligation (Art. 6(1)(c) GDPR, Art. 5(2)(a) and (ç) KVKK).
8. Your rights
You have the right to access your stored data, to rectification, erasure and restriction of processing, to data portability and to object to processing based on legitimate interest (Art. 15 to 21 GDPR, Art. 11 KVKK). You can withdraw any consent you have given at any time with effect for the future.
Simply write to info@laleholiday.com. You can also lodge a complaint with a data protection supervisory authority, in the EU for example the authority where you live, and in Turkey the Personal Data Protection Authority (Kişisel Verileri Koruma Kurumu).
9. Changes
If we start using new services, such as a booking system, we will update this policy. The version published here applies.
Last updated: 8 November 2026